Effective date: August 27, 2026
Functional Living (“Functional Living,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our websites, complete an application or survey, book a consultation, receive coaching, or communicate with us.
Information We Collect
We may collect:
Contact information, including your name, email address, phone number, city, and other details you provide.
Information you share in applications, surveys, coaching intake forms, consultations, and messages, including goals, training history, nutrition patterns, lifestyle, health context, injuries, medications, stress, sleep, and recovery information.
Appointment, program, transaction, and communication records.
Technical and usage information, such as device information, browser type, IP address, pages visited, links clicked, and referral/advertising data.
Information collected through cookies, Meta Pixel, Google Analytics, and similar technologies.
Please do not submit emergency medical information through our forms or messages.
How We Use Information
We use information to:
Respond to inquiries, applications, and booking requests.
Deliver coaching, education, scheduling, support, and client services.
Personalize the Functional Living experience and prepare for consultations.
Process payments and maintain business records.
Send service-related messages, appointment confirmations, reminders, and follow-up communication.
Send marketing messages when you have opted in.
Understand website performance, improve our services, and measure advertising results.
Protect our business, clients, and legal rights.
Functional Living provides coaching and education. It does not provide medical diagnosis, treatment, prescription management, or emergency services.
Text Messages and Email
If you provide consent, you may receive automated or manual text messages and emails from Functional Living regarding appointments, coaching, offers, updates, and relevant services.
Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to unsubscribe from text messages or HELP for assistance.
You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email. You may still receive essential transactional communications related to appointments, purchases, or active services.
How We Share Information
We do not sell or rent your personal information.
We may share information with trusted service providers that help us operate our business, such as our CRM and scheduling platform, payment processors, email and SMS providers, website hosting providers, analytics services, and advertising platforms.
We may also disclose information when required by law, to protect rights or safety, or in connection with a business transfer.
Advertising and Analytics
We may use Meta Pixel, Google Analytics, and similar tools to understand how people use our website and measure advertising performance. These tools may collect information through cookies or similar technologies.
You can manage many advertising preferences through your browser settings or the privacy settings provided by Meta, Google, and other platforms.
Data Security and Retention
We use reasonable administrative, technical, and organizational measures to protect information. No system is completely secure, and we cannot guarantee absolute security.
We retain information only as long as reasonably necessary to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.
Your Choices and Rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or information about the personal data we hold about you. To make a request, contact us using the information below.
Children’s Privacy
Functional Living is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last revised.
Contact Us
Debora Sousa
Functional Living
Safety Harbor, Florida
Email: [email protected]
Website: https://go.thefunctionalliving.com
You also need a separate Terms & Conditions page later; this Privacy Policy is the correct page to link in the survey tonight.